Performance Management is Two Things

When we talk about performance management, we are not talking about one problem, but two distinct problems, which require two distinct solutions.

Part 1: Performance Acceleration

First, there’s the problem of performance acceleration: how do we create more or better performance? This isn’t a measurement challenge. Instead, it deals with issues such as how to pinpoint people’s strengths, how to focus and coach them, and how to engage them. It’s a development challenge.